Privacy Policy

This Privacy Policy explains how Sunny Gym, a brand name of Sunny Citrix ("we", "us", "our"), operating the website sunnygym.in and the Sunny Gym application, collects, uses and protects your information.

1. Information we collect

• Account and contact details: name, phone number, email address, gym name and address.
• Subscription and billing details: plan chosen, payment status and transaction references.
• Data you enter in the app: member records, attendance, fee entries and reports for your gym.
• Technical data: device, browser, IP address and usage logs for security and improvement.

2. Payment information

Payments are processed by a third-party payment gateway. We do not store your card number, CVV, UPI PIN or net banking credentials. We only receive confirmation of payment status and a transaction reference.

3. How we use information

• To create and manage your account and provide the software service.
• To process subscriptions, renewals and send invoices or receipts.
• To provide support and respond to your queries.
• To send service-related notices such as renewals, updates and security alerts.
• To improve our product and prevent fraud or misuse.

4. Your gym's member data

Data about your gym members that you enter in the app belongs to you. We process it only to provide the service to you and do not sell it. You are responsible for having the right to collect and store that data.

5. Sharing of information

We do not sell your personal information. We may share data with trusted service providers (such as hosting and payment gateway partners) who help us run the service, or when required by law.

6. Data security

We use reasonable technical and organisational measures to protect your data. No method of transmission over the internet is completely secure, but we work to protect your information.

7. Data retention

We keep your data while your account is active and as needed for legal, accounting and dispute purposes. You may request deletion of your account data by contacting us.

8. Cookies

Our website may use basic cookies and similar technologies to keep it working properly and understand usage.

9. Your rights

You may request access to, correction of, or deletion of your personal information by writing to us at the email below.

10. Changes to this policy

We may update this policy from time to time. The updated version will be posted on this page with a new date.

11. Contact us

Sunny Gym (a brand name of Sunny Citrix), Second floor, S/2, VDS Technologies Business Centre, C-50, Sector 6, Noida, Uttar Pradesh 201301
Email: info@sunnygym.in